TRXasaurus
03-11-2008, 07:54 AM
im pissed! sorry guys the host is weak
heres what they say....
Posted on 09 Mar 2008 07:44 PM
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what can i do to get the site to run steady? it is slow and sometimes times out then it is fast?? do i need a better hosting package? thanks for your help
Jeremy Darr
Posted on 09 Mar 2008 07:48 PM
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Brian,
Currently this server is reinitializing it's RAID array - you may experience troubles that would cause the slowness of your site due to this. When this is finished, your site will be working fine. This may take until tomorrow morning or perhaps a bit later to complete, and I apologize for your troubles in the meantime.
Let me know if you have any other questions.
- Jeremy Darr
Acenet Technician
Brian Green
Posted on 10 Mar 2008 06:02 PM
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the site isnt even coming up now??
Brian Oates
Posted on 10 Mar 2008 06:51 PM
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Brian,
The server that your site is located on is currently offline, as you've mentioned. We're currently investigating this matter now and working to get this server back online as quickly as possible. At this moment the server is running a 'fsck' on the /home partition to ensure drive integrity. Due to the nature of the issue, we cannot offer an accurate ETA at this time. However, based on prior issues of this nature the 'fsck' (Filesystem Check) should likely finish within the next hour or two. Once the server is online we will be further investigating to ensure that all remains well.
Thank you for your patience. I apologize for the inconvenience this is causing.
Regards,
- Brian Oates
Assistant Technical Manager
Brian Green
Posted on 11 Mar 2008 06:05 AM
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it has now been 12 hours and the site is still down.
Jeremy Darr
Posted on 11 Mar 2008 06:20 AM
--------------------------------------------------------------------------------
Brian,
Your site should be operational - let me know if you have any other troubles.
Regards,
- Jeremy Darr
Acenet Technician
heres what they say....
Posted on 09 Mar 2008 07:44 PM
--------------------------------------------------------------------------------
what can i do to get the site to run steady? it is slow and sometimes times out then it is fast?? do i need a better hosting package? thanks for your help
Jeremy Darr
Posted on 09 Mar 2008 07:48 PM
--------------------------------------------------------------------------------
Brian,
Currently this server is reinitializing it's RAID array - you may experience troubles that would cause the slowness of your site due to this. When this is finished, your site will be working fine. This may take until tomorrow morning or perhaps a bit later to complete, and I apologize for your troubles in the meantime.
Let me know if you have any other questions.
- Jeremy Darr
Acenet Technician
Brian Green
Posted on 10 Mar 2008 06:02 PM
--------------------------------------------------------------------------------
the site isnt even coming up now??
Brian Oates
Posted on 10 Mar 2008 06:51 PM
--------------------------------------------------------------------------------
Brian,
The server that your site is located on is currently offline, as you've mentioned. We're currently investigating this matter now and working to get this server back online as quickly as possible. At this moment the server is running a 'fsck' on the /home partition to ensure drive integrity. Due to the nature of the issue, we cannot offer an accurate ETA at this time. However, based on prior issues of this nature the 'fsck' (Filesystem Check) should likely finish within the next hour or two. Once the server is online we will be further investigating to ensure that all remains well.
Thank you for your patience. I apologize for the inconvenience this is causing.
Regards,
- Brian Oates
Assistant Technical Manager
Brian Green
Posted on 11 Mar 2008 06:05 AM
--------------------------------------------------------------------------------
it has now been 12 hours and the site is still down.
Jeremy Darr
Posted on 11 Mar 2008 06:20 AM
--------------------------------------------------------------------------------
Brian,
Your site should be operational - let me know if you have any other troubles.
Regards,
- Jeremy Darr
Acenet Technician